| Checklist |
Procedure |
Time
Guideline |
Explanation |
| |
Initial
Contact |
Within
3 business days is the best |
First contact one another to make shipping and payment arrangements once
the auction has ended. |
| |
Courtesy
Payment Reminder |
After 3
days and no later than 90 days after your listing has closed |
Communicate
as required to seal the deal. Send a courtesy payment reminder letter to
your winning bidder. You must use ePier's customizeable reminder email. |
| |
Request a Credit towards Final Value Fee |
Within 1 months after close of auction. |
Request
a final value fee credit if you
| |
- |
Sent
at least 1 Courtesy Payment Reminder. |
| - |
Were still
unable to resolve following the filing of a Courtesy Payment Reminder. |
|
